Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and delivery address when you place an order or contact us.
• Order Information: Products ordered, payment method (we do not store full card details), delivery preferences, and order history.
• Account Information: If you create a subscription account, we store your login credentials and preferences.
• Communications: Messages you send us through our contact form, email, or phone.

2. Automatically Collected Information

When you visit our Site, we may automatically collect:

• Browser type and version
• Operating system
• IP address and approximate location
• Pages visited and time spent
• Referring website

We use cookies and similar technologies for site functionality and analytics. You can control cookie settings through your browser.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Manage your subscription
• Communicate with you about orders, products, and services
• Improve our Site and products
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery Partners: To fulfill your orders
• Payment Processors: To process transactions securely
• Analytics Providers: To understand site usage (anonymized data)
• Legal Authorities: When required by law

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Order records are retained for 7 years for tax and legal purposes.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent at any time

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Subterranean Fungi Co.
1247 Underground Way, Portland, OR 97201
[email protected]
(503) 555-1247